# Microsoft Ads clicks not showing in ClickGuard

If your Microsoft Ads clicks aren't showing in ClickGuard, check the tracking template first. When you link the account, choose Automatically configure click tracking so ClickGuard places its template in the account-level Tracking Template field. Templates set on campaigns, ad groups or ads override it, so ClickGuard can't see those clicks.

Source: https://www.clickguard.com/help/troubleshooting/microsoft-ads-clicks-not-showing
Published: 2026-04-18
Updated: 2026-04-18
Author: Nikola Pejic

During the initial account linking you will be offered an option to Automatically configure click tracking.

This will automatically place our tracking template in the account level Tracking Template field.

This is a recommended method of installing Tracking Template.

![Automatically configure click tracking option when linking a Microsoft Ads account](/docs-media/file-1776149700091.png)

In order to work, tracking template must be placed at the account level Tracking Template field and it should look like this:

![ClickGuard's tracking template in the account-level Tracking Template field in Microsoft Ads](/docs-media/file-1776149700646.png)

In case you have unchecked this option at the beginning, you may change it when account is created.  
  

To enable the automatic setup of click tracking, go to **Connections** then **Ad Accounts**, select your Microsoft Ads account, and click on **Configure** button. On the new window page, select as shown in the screenshot below and Save it.

![Click tracking configuration for a Microsoft Ads account in ClickGuard](/docs-media/file-1776149698372.png)

## Are there alternatives?

Yes, if you're already using a tracking template (__ie. HubSpot__), you can configure click tracking with URL suffix only, that way the system will track clicks from the landing page as they happen.  
  
![Click tracking set up with a URL suffix only in ClickGuard](/docs-media/file-1776149698888.png)

## Can I configure tracking manually in Microsoft Ads?

You can manually set the tracking template and final URL suffix on the account level tracking field in your Google Ads. Tracking template code is unique for each account and can be found by going to **Settings** → **PPC accounts** → **Configure** then under **Click Tracking** change to **Manual setup**, the tracking template code will be just below which you can copy.  
  
  
![Manual click tracking setup in ClickGuard with the tracking template code to copy](/docs-media/file-1776149698943.png)  
_**Note:**_ __Tracking template code is unique and different for each account__

See also: [Low-level tracking templates override account-level](https://www.clickguard.com/help/faq/low-level-tracking-templates-override).

## Related articles

- [Low-level tracking templates override account-level](https://www.clickguard.com/help/faq/low-level-tracking-templates-override.md)