Some of our most common questions are answered below.
Can I try ClickGUARD before I buy?
You sure can — your first 7 days come fully loaded with all our Elite GUARD plan has to offer + up to 3 linked Google Ads accounts. Once your trial is over you’ll have the option to keep rolling with your default plan, to select another plan or have our team make a custom plan for you. Trials are limited to processing up to 5,000 clicks.
How do I figure out how many clicks I need?
You can find your average monthly click count by doing a 30 day review in the Google AdWords dashboard.
What's your cancellation policy?
We’re sorry to see you go. Our goal is to make you happy. You can cancel at any time and won't be billed for subsequent months. To stop paying for ClickGUARD, simply log in and follow the instructions on the account dashboard.
Do you offer discounts for ClickGUARD?
Yes & No. ClickGUARD is designed to provide a minimum of 5x the saving of the price paid. However, occasionally we have promotions that may offer additional discounts.
How easy is it to install on my site?
Quite easy, actually. Our system fully integrates into Google's API so most folks can get it running in about five minutes. After that a single script is required to copy and paste into your site. If your engineering team so much as flinches at the task, we owe you one.
What types of payments you support?
Our subscription fees can be paid by credit card and by PayPal. For larger organizations, we can also take payment by setting up a preauthorised debit agreement. Contact us for more details.
When is the payment made?
If you choose the monthly or yearly plan ClickGUARD takes the first payment right after the expiration of your trial period. The next payment takes place after the next full billing period.
What happens if I exceed my monthly click limit?
Don’t worry – we’ll contact you if you’re getting close your clicks limit for the month. If you choose not to upgrade your plan, no additional clicks will be processed. For example, if your clicks limit is 5,000 then click number 5,001 will not be processed.
Google Ads Accounts
Protect and optimize a single Google Ads account with standard plans or unlimited Google Ads accounts with custom plans.
Number of clicks processed by connected Google Ads account.
Protect unlimited number of campaigns from your Google Ads accounts.
Domains & Websites
Protect unlimited number of domains (websites) managed in your Google Ads accounts.
Managed Team Members
Bring your team to ClickGUARD with support for multiple users with different roles and access rights.
REPORTING & ANALYTICS
Full 24/7 proactive click fraud monitoring and protection of Google Ads account.
Actionable data on every ad click including IP data, threat data, visitor behavior data, geolocation data and much more.
Up-to-date IP address analysis including geolocation, threat assessment, blacklist and VPN/proxy information, visitor operating system and resolution and much more.
IP Range Forensics
Aggregated data about IP ranges sending paid click traffic to your website via Google Ads.
Detailed statistics on unique devices used to click on your ads - from platform data, related clicks, IPs and more.
Campaign forensics features a breakdown of flagged, suspicious, invalid and normal clicks, and other aggregated stats, related IP and IP range info.
Ad Placement Forensics
Statistics about the display placements that send traffic to your site with aggregated click data.
Statistics on keywords that generated paid traffic with aggregated click data.
Assign a global name (alias) in ClickGUARD to IP addresses, devices, IP ranges, ad placements or even unique devices.
VISITOR BEHAVIOR TRACKING
Time on Site
Measure time visitors spend on your site after an ad click during the entire browser session.
Counts page visits on your website after an ad click during the entire browser session.
Track visitor's level of interaction with your website and turn it into an actionable metric.
CLICK FRAUD AUTOMATION
See and manage all IP, IP range and ad placement exclusions in one place.
Automatically detect and classify high, medium and low level bots, crawlers, spiders, spam-bots, malware and spyware generating clicks on your campaigns.
Identify, flag, and create custom block rules based on proxy, VPN or Tor network detection.
You can block an IP address, IP range or a display ad placement with a click of a button - for any given time period, including permanently.
Maintain a list of IP addresses that will never be blocked by ClickGUARD rules.
Maintain a list of ad placement domains that will never be blocked by ClickGUARD rules.
Create custom target groups of campaigns, ad groups, keywords or countries for ease of use in custom rules.
Automated Source Blocking
Automatically block flagged click sources (IPs, IP ranges) and exclude ad placements with the ability to turn it on/off any time.
Proactive Device Blocking
Automatically block IP addresses being used by the same unique device by focusing rules on devices.
Focus rules on a specific campaign, list of campaigns or target group.
Ad Group Rules
Focus rules on a specific ad group, list of ad groups or target group.
Focus rules on a specific keyword, list of keywords or target group.
Device Type Rules
Focus rules on specific devices (computer, mobile, tablet).
Threat Level Rules
Focus rules on click sources with different threat levels (low, medium, high).
Focus rules on click sources hiding behind a VPN, proxy or Tor networks.
Focus rules on click sources in or outside specific continent(s).
PROTECTION / OPTIMIZATION RULES
Click Frequency Rules
Limit the number of clicks a single click source can generate within specified time periods and under specific conditions before being blocked.
Invalid Clicks Rules
Superior protection from invalid ad clicks that goes well beyond what Google Ads has to offer. Automatically react on invalid clicks under specific conditions.
Target Frequency Rules
Block click sources that target multiple campaigns, ad groups or keywords within specified time periods and under specific conditions.
No Device Rules
React when visitors who click on your ads bounce and we’re unable to detect their device and track their behaviour
Visitor Behavior Rules
Block click sources based on post-click behavior on your site including page views, time spent on site, level of interaction and bot probability. Apply supported conditions for maximum flexibility and precision targeting.
Conversion Based Rules
Block click sources that never convert within specified time periods and under specific conditions or simply block the ones that do convert to prevent additional cost.
Click Intensity Rules
Automatically pause your campaigns when experiencing peaks in click intensity. Handle peaks in flagged, suspicious, invalid or normal ad traffic.
ADDED VALUE & FEATURES
Configurable Email Reports
Receive scheduled email reports that summarize account performance and click quality reports for easy refund claims.
Link your team Slack with ClickGUARD and receive notifications when rules are triggered directly to your Slack channel in real-time.
Advanced Beta Features
Be the first to know and use all the latest, features, improvements and platform functionalities. Partake BETA programs.
Time period after which logged click data is automatically deleted on an ongoing basis.
API access to ClickGUARD's reports and controls.
24/7 customer support via chat and email, knowledge base access, in-app instruction guides. Resolve each query within 48h.
Basic Support + priority response. Resolve each query within 24h.
Standard Support + on-demand data audits and setup recommendations.